Best Friends Animal Hospital

Warm, helpful staff

I recently pulled an at-risk dog out of the South LA shelter and brought her to Best Friends for a 2-week quaratine period. They were fantastic--super friendly and helpful. They loved the dog and gave her tons of affection while she was boarded for two weeks. I was also impressed with how clean and pretty the waiting area was--this isn't your typical sterile, creepy vet's office. I actually wish I lived closer so that this could be my main vet.

My dog died at Best Friends Animal Hospital

Terrible service- I took my beloved dog in to get neutered at Best Friends Animal Hospital and he ended up dying while under anethesia. I am going to the board, I obtained an attorney & I am currently filing a claim in small claims court. Dr. Habib sent the claim to her insurance company but recently decided to deny the claim and not pay. Now, I am going to do everything I can so that this does not happen to anyone else. I was not asking for a lot and nothing will bring my baby back- all I wanted was the cost of the dog and subsequent cremation & she decided not to pay. To add insult to injury- the staff also lost my dog's collar, which as anyone could imagine was very sentimental. They took no blame whatsoever and even blamed the loss of the collar on the company that did the cremation. In my opinion and in the opinion of other vets which I gave the medical records to, there were many mistakes made during the surgery that were not caught during the surgery which made him go into cardiac arrest and he died. He was only 15 months old and in perfect health. According to medical records he was under anethesia for a few hours any the surgery should have only taken an hour. When I called to check on the dog, the technician told me the surgery was done and everything went well. An hour and half later I got a call from the doctor saying he was dead. What was he doing under for so long? Then I found out they were going to do an XRAY after the surgery which I did not approve and I did NOT ask for- my guess is that they were trying to run up the bill and by doing so my dog died. Now I will do whatever I can to get the justice my dog deserves. I did not want to go public with this, I thought for sure that they would have taken responsibility but since they did not, I feel like i need to go after them and somehow make them pay for the sorrow they have caused me and my dog

5 Stars: Caring and Bright ! (by Adam N.)

I treat my dog as if he was my child. He gets his yearly check up at the vet. When I moved in May, my friend recommended Best Friends. I am SO thankful! The hospital staff was welcoming and the doctor treated my dog like her own. He has arthritis and the doctor said that there are other ways to help him besides medication. Now he gets acupressure and... more

5 Stars: Saved my dog's life! (by Doggie L.)

My dog slipped his leash and was hit by a car! I rushed him to Best Friends and the doctor treated him immediately - on a Sunday. He had to stay in the hospital for a few days but is all better now! My old vet would have just put him down. I am so greatful for the care my dog received! more

5 Stars: Great Animal Care! (by elizabeth r.)

We just had 5 major surgeries for our 3 dogs. Dental work, hernia surgery and neuter. All came out with flying colors. The staff was very helpful and caring. Although their prices are MORE than reasonable (I researched) they also helped me to arrange financing through a special financing company with no interest option. I highly reccomend this wonde... more